At Avisutra, (“we”, “us”, or “our”) we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from our online saree store. By accessing or using our website, you consent to the collection and use of your data as described in this policy.
1. Information We Collect
We collect the following types of information when you visit our website, make a purchase, or interact with us:
Personal Information
- Name: Your first and last name.
- Email Address: To communicate with you about your orders, promotions, and other updates.
- Phone Number: For order confirmation, customer support, or delivery inquiries.
- Billing and Shipping Address: To process payments and deliver your orders.
- Payment Information: Credit/debit card details, PayPal, UPI, or other payment methods (Note: We do not store full credit card numbers; payments are processed via secure third-party payment gateways).
Non-Personal Information
- Browsing Data: Information about your browsing activity on our website, including pages viewed, time spent on pages, and interactions with products.
- Cookies: We use cookies to improve your browsing experience and personalize your visit. You can control cookie settings through your browser preferences.
- Device Information: Information about the device you use to access our site, such as the browser, operating system, and IP address.
2. How We Use Your Information
We use your information for the following purposes:
- Order Fulfillment: To process and deliver your orders, including shipping and payment.
- Customer Service: To respond to your inquiries, provide support, and resolve issues related to your orders.
- Personalization: To improve your shopping experience by showing products you might be interested in and personalizing marketing communications.
- Marketing Communications: To send you updates on new products, sales, discounts, and promotions that we believe may interest you (only if you’ve opted in).
- Website Improvements: To analyze website traffic and improve functionality, ensuring the best shopping experience.
- Compliance: To comply with legal obligations, such as processing returns or tax-related issues, or to protect our rights in the event of a dispute.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted third-party service providers for the following purposes:
- Payment Processing: We may share payment information with secure, PCI-compliant payment processors such as [Payment Gateway Providers].
- Shipping and Delivery: We may share your shipping information with third-party couriers or delivery services, such as [Courier Providers], to fulfill your orders.
- Email Marketing: If you subscribe to our newsletter or marketing emails, we may use email service providers like [Email Marketing Provider] to send you promotional messages.
- Legal Compliance: We may disclose your information if required by law, or in response to a valid legal request (such as a summons or government inquiry).
4. Data Security
We take the security of your personal information seriously and use appropriate technical, administrative, and physical measures to protect it from unauthorized access, alteration, or disclosure. This includes using SSL encryption on our website to secure data transmissions, as well as storing sensitive data with trusted third-party payment processors.
However, no method of data transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, such as remembering your login credentials, shopping cart, or preferences. Cookies are small text files stored on your device that help us improve the functionality of our website.
You can control or disable cookies through your browser settings. However, please note that disabling cookies may affect your ability to use certain features of our site.
6. Your Rights and Choices
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete personal information we have about you.
- Deletion: You can request that we delete your personal data, subject to any legal obligations.
- Opt-Out of Marketing: If you no longer wish to receive marketing communications from us, you can opt out by following the unsubscribe instructions in our emails or contacting us directly.
- Data Portability: You can request that we transfer your data to another service provider (where applicable).
To exercise any of these rights, please contact us at [Your Contact Email].
7. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will post the updated Privacy Policy on this page, and the new policy will be effective as of the “Last Updated” date shown at the top of the page.